Screenings now required for entry to city offices; updated services info released


While city offices remain open to the public, effective immediately, everyone will be screened by a certified emergency medical technician prior to entry.

Authorities say the city of Griffin will continue to respond to the COVID-19 pandemic with evolving changes in procedure with the best interest of employees at the forefront of the decision-making process.

In order to limit exposure, delay or inconvenience, residents are reminded that a majority of city services can be handled in multiple ways without visiting city hall.
Process and contact information is located at

With regards to city utilities, customers should continue to abide by all city of Griffin service policies and procedures.

Payments will continue to be received by mail, drop box locations in the drive-thru, 202 W. Solomon St., and East Bank Street (by the drive-thru); online; bank draft; and electronic fund transfer.

Drop boxes have been added at the customer service lobby entrance for payments, including cash payments.

Third-party credit card processing fees charged on credit card payments made using online or phone services will be temporarily paid by the city of Griffin. However, due to processing and software changes, this change could take several business days. Officials are expecting the change as early as March 25, but it could be as late as April 1. Those paying by credit card may want to inquire on the status prior to payments being made.

A press release issued by the city of Griffin stated, “Please rest assured that the city will continue to provide clean and safe water, wastewater treatment, reliable electric service and sanitation services. Public safety first responders are at the forefront of our emergency services so please be patient and limit law enforcement requests to those calls of a serious nature where there is an immediate need for investigation. Public safety online services are also available on the city’s website. Your cooperation and support are appreciated as we continue to make decisions in the best interest of everyone.”

For additional information about the city of Griffin, please visit, or @CityofGriffin.

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